Returns & Exchanges

Amazon retail orders

Open Your Orders in the Amazon account used for your purchase to check the return, refund or replacement options available for your item. Food products may have different eligibility from other items; the options shown for your order and Amazon’s applicable policies govern your request.

For a damaged item or another order problem, use the help options attached to that Amazon order. Please do not send a parcel to our warehouse without return instructions.

Corporate and wholesale orders

Return, cancellation and claims arrangements for business orders are confirmed in your written quote or order agreement. Contact kuruyesilusa@gmail.com with your order reference and the issue.